Do Freelancers Still Get a Pension?
Will the Digital Platform Reporting Rules Affect Freelancers?

In the context of the Digital Platform Reporting Rules, a digital platform includes any website, software, app, or online marketplace that connects businesses (vendors) to users (customers) in order to sell goods or services. Etsy, Uber, and Airbnb are popular examples you will almost certainly have heard of.

These digital platforms are now responsible for providing information to HMRC about what their sellers are earning annually – a measure taken to clamp down on tax avoidance amongst freelancers, digital sellers, and gig economy workers.

HMRC having access to this information isn’t a new thing – it has always been able to request data about users’ earnings from digital platforms. What’s changed is that as of 1st January 2024, digital platforms are now required to actively collect users’ earning information as official protocol.

From January 2025, digital platforms will also be required to report the information collected about users’ earnings to HMRC. They should no longer wait for this to be requested. So, what do these updated rules mean for freelancers? Let’s investigate.
 

Who do the Digital Platform Reporting Rules apply to?

Essentially, any seller who generates income via a digital platform – whether they sell goods or services – could have their financial information shared with HMRC. This includes (but is by no means exclusive to):

  • Freelancers
  • Those selling goods via an online marketplace
  • Those letting short-term accommodations such as holiday rentals
  • Private hire services (including taxi drivers)
  • Food delivery services (e.g. Deliveroo, UberEATS, etc.)

Keep in mind that the Digital Platform Reporting Rules might also apply if you’re a UK freelancer selling your services abroad.
 

Exceptions to the rules

If you are only an ‘occasional’ seller, digital platforms won’t need to report your earnings to HMRC. Those who fall under the category of an occasional seller are those who:

  • Earn €2,000 or less
  • Make fewer than 30 sales

However, if you’re a full-time freelancer, the exception of ‘occasional selling’ won’t apply to you – unless you have some sort of separate side hustle to support your freelance income.
 

How the Digital Platform Reporting Rules affect freelancers

Many freelancers use a digital platform to sell their goods or services, whether it’s a website, software, app, or online marketplace. As a result, the Digital Platform Reporting Rules apply.

The updated regulations also apply to freelance platforms such as Upwork and Fiverr. This means that any earnings you generate through these channels could be reported to HMRC by the platform.

If HMRC finds any discrepancies between your financial accounts and the information provided by the digital platform, this could be grounds for an investigation.
 

Is a tax return still required?

Yes, for those who the rules apply to, it is still necessary to submit tax returns as normal. Despite most digital platforms now being responsible for reporting to HMRC about what you earn from them, you (the taxpayer) don’t actually need to do anything different – as long as you were compliant!

So, if you’re registered as a sole trader, you’ll still need to go through the same Self Assessment tax return process in order to keep HMRC up to date and pay the required taxes and deductions. If you need to register, make sure you do it before the deadline!
 

Important dates to remember

Most freelancers submit their tax return using accounts on the basis of a tax year, which runs 6th April – 5th April. What could be confusing is that digital platforms will report user earnings to HMRC every calendar year 1st January – 31st December.

So, if you find yourself needing to compare figures, keep these different accounting periods in mind.
 

Do the rules affect tax allowances?

No, the Digital Platform Reporting Rules will not interfere with any tax allowances. This includes the Personal Allowance and the Trading Allowance.

The rules won’t affect your allowable expenses either. This means that if you make money through selling via a digital platform, you can still claim relief for all of your normal tax-deductible costs.
 

Digital Platform Reporting Rules FAQs

We’ve covered the fundamentals of the Digital Platform Reporting Rules but below are some further FAQs that you might find useful.
 

Will HMRC know about my online earnings?

If you meet the Digital Platform Reporting Rules criteria outlined above, HMRC will be informed of your earnings. That said, you should be reporting your earnings to HMRC yourself via tax return if your self-employment income is more than the Trading Allowance.

 

Do I have to pay tax if I sell secondhand clothes online?

If you earn more than £1,000 in a tax year through selling secondhand clothes through digital platforms like Vinted, Depop, and eBay, you will need to register for Self Assessment and pay tax – just like any other source of income.

What has been dubbed the ‘side hustle tax’ aims to help online sellers get their taxes right, as well as rooting out non-compliance more effectively. The Digital Platform Reporting Rules apply to resale sites like Vinted, Depop, eBay, etc., so it’s important to record your earnings accurately.
 

Can you find out what the platform told HMRC?

Yes, the digital platform is required to provide a copy of the data it reports to HMRC regarding your earnings from them.
 

Keeping accurate accounts

Although the Digital Platform Reporting Rules won’t affect allowances or tax-deductible expenses in any way, it is still essential to maintain accurate bookkeeping records..

Even though the rules also don’t impact the tax return process or liabilities, you still need to be meticulous in providing HMRC with the required information and meeting all of the necessary deadlines.

With digital platforms now responsible for reporting your earnings to HMRC, it’s vital that your own financial reporting tallies up.
 
Find even more advice and guidance for freelancers in our info hub!

Do OnlyFans Creators Need to Pay Tax?
Reviewing What Works Best for Your Freelancing Career

Understanding what works and what doesn’t will help you grow your freelance career more efficiently. That way you can invest more in what supports this growth and less in what doesn’t. Keeping a close eye on what’s happening in your business will help you identify areas to focus on, and adapt your freelancing accordingly.
 

What is more profitable for you?

Analyse your offering and dig into the details of what clients are buying and what they aren’t. If a particular service simply isn’t in demand or costs too much to provide, then maybe it’s time to move on from it – at least in its current form.

If two services generate the same level of income, but one of them costs more to provide, then you might decide to focus on the most profitable of the two. On the other hand, the freelancing services you offer might be complementary, so consider whether removing one would also damage the other.
 

Choosing a pricing structure

How you price your offering and what you charge for each product or service is another element you should be reviewing on a regular basis.

One of the most obvious indicators that you might need to increase your prices is if you aren’t making enough money. Some other signals that it could be time to reassess your pricing structure include:

  • When your outgoings increase: Things like inflation and market demand mean that sometimes, you end up spending more to produce your offering. This is an example of when a price increase is perfectly justified.
  • If you hire staff: Again, this will increase your overheads, which might mean you need to bump up how much you charge for what you offer.
  • Client feedback: If you notice clients are consistently surprised with how affordable your offering is, this could be a sign that you’re undercharging. You might also decide to charge more for particularly time-consuming clients!
  • Competitors charging a lot more: if your competitors’ prices are way higher than yours, it could be a good idea to test an increased pricing structure of your own.

Of course, it is also important to assess whether or not you might need to lower your prices.

If clients aren’t buying what you’re selling or if you’re charging significantly more than your competitors, a price decrease could be what you need to see more sales coming in and boost your competitive advantage.
 

Client relationships

Contrary to traditional belief, the customer isn’t always right – or, at least, the customer isn’t always right for you. Assess your current client relationships and be honest about which ones are working and which ones aren’t.

If you feel a client relationship no longer serves you or your career positively, it’s probably time to part ways. This could be because it’s too tricky to manage expectations for the customer, for example, or perhaps they’re serial late payers and consistently behind on settling invoices.

Whatever the stumbling block may be, moving away from problematic client relationships will give you more time and energy to invest in flourishing and fruitful ones, both new and existing.

For the client relationships that are going well, you should think about how you can bolster these connections in order to retain the customer for as long as possible.

This is also a good opportunity to put your own contribution to client relationships under the spotlight. Are you doing enough to service your clients? Where could you improve? Putting an action plan in place can help you review and adapt the customer experience, and avoid the risk of complacency.
 

Payment processes

Look at your invoicing and transaction data to identify any clients that are regular culprits of making late payments, and consider how valuable this relationship is to you and your business.

Late payments can be extremely damaging for your freelance career, hindering your cash flow. Focus your energy on clients that don’t need chasing for payment and regularly fulfil their invoices on time.

Secondly, review your own outgoings and how you pay for business-related costs. Are there any payment processes in place that you could change or optimise to support things like cash flow and budgeting? Could you spread the cost, for example, or pay something upfront to save some money in the long run?

These are the types of questions you should ask yourself when it comes to analysing what works and doesn’t work financially for your freelance business.
 

Where you work

Another key thing to consider when you’re reviewing what works for your freelance career is where, when, and how you work.

As your own boss, you can structure your working life however you like – this includes the hours you work and where you work from. This has many brilliant benefits, but it also means self-employed people are often more at risk of burnout and a poor work-life balance.

For example, if you spend most of your time working from home, you might notice this impacting your physical and mental health as it reduces social connections and daily movement. As a result, you might choose to invest in a co-working space for part of the week to boost wellbeing, productivity, and networking opportunities.

This might also encourage you to work more structured, sociable hours, which will have a positive impact on your motivation and productivity too. The other side to this is the added cost though, so consider what this means for your profits.
 

How to measure the growth of your freelance business

Consistent growth and stable profits are usually a sure sign that something is working for your freelance career. Below are some of the most effective ways to measure and monitor this success.

  • Review your client base: A growing list of regular clients is a really positive sign that freelancing is going well
  • Assess your earnings: If your business is becoming more and more profitable, this shows your career is moving in the right direction.
  • Use financial reports: Accounts and financial reports showing more money coming in than going out are a great indication of growth.

 
Looking for more advice on all things freelance? Head over to our hub where we have a whole host of handy guides and interesting resources for you to get stuck into.

Working From Home for Freelancers
Do I Need to Offer a Wider Range of Services?

You don’t need us to tell you that in order to succeed as a business owner, you can’t stand still for too long. Evaluation and evolution are critical, so there may come a time when the best way forward involves offering a wider range of freelance services.

Expanding your offering can be a smart way to encourage business growth, get ahead of the competition, and stay relevant in your market. That said, it’s vital to be strategic about it.

We look at times when adding to your services could be a great idea, versus when you should probably hold off and address other areas first.

 

Reasons not to expand your freelance services

Adding more services isn’t the only way to attract or retain clients. Depending on your current offering, the answer to business growth might mean staying in your niche and honing your existing skills.

Although broadening your offering to include a wider array of skill can help you win more business, it’s important to make sure you can actually deliver on any new promises!

With that in mind, we want to focus on three key points to consider before making any big decisions.

 

Do you have the skills to offer?

It takes lot of hard work to win over freelancer clients and build up a reputation for reliability and high standards. Even if you’re not yet at that point, consistency is key. You want customers to have a good experience of working with you no matter which service you provide.

Offering a wider range of skills can be a smart business move, but if you’re not sure you have the skills or expertise just yet then perhaps learning, rather than expansion, should be your next step.

Educate yourself in the area you want to grow into and train yourself up before promoting it as a paid service. Launching when you aren’t adequately skilled puts your reputation, client relationships, and competitive advantage at risk.

You could even offer the service to existing clients for free, just while you’re learning, to refine your skills and gain experience. In other words, you could soft launch your new offering and gather feedback from clients so you’re on top of your game once you’re ready to launch in full.

 

Do you have the contacts?

Offering new services might mean you need to team up with specialists or experts in specific fields. If this is the case, but you don’t yet have the contacts to connect with, then it’s probably worth expanding your network before you expand the business.

When you find other professionals whom you want to partner with, it’s essential to get a feel for this working relationship before launching your new service. This gives you the opportunity to iron out any teething problems behind the scenes before you go client-facing with your new offering.

 

Do you have the time and capacity?

Skills and resources are vital when you’re thinking about offering a wider range of services to your clients – but so is time. If you haven’t got the capacity to execute the work involved, now isn’t the right time to expand.

For a new service to add value to your business, increase your profitability, and support your client relationships, you need to be able to give it your all – without burning out and damaging your work-life balance.

 

When to expand your services

We’ve explored three areas you need to have covered before you consider expanding your offering: skillset, contacts, and capacity.

So, if you’ve got the expertise, the right people for the job, and the available time, you could be primed and ready to offer a wider range of services and take your freelancing to the next level.

Here are some signs adding to your offering could be a smart move for your business:

 

Market demand is calling for something new

If your clients are regularly asking for services which you don’t yet provide, now would be a great time to widen your offering and plug this gap.

This is particularly important when considering your existing clients. Attracting new customers is one thing but losing your existing customer base is another.

Where there’s demand, there’s a need for supply, which suggests expansion would be an effective way to retain your clients, grow your business, and boost your revenue.

So, if your clients are asking if you can provide additional services or if you’ve noticed a market trend that you feel you should be diversifying into, go for it – providing you have the skills, resources, and capacity.

 

Your competitive advantage needs attention

Keeping a close eye on the competition is a crucial part of running a business at any stage. This includes regularly assessing what services they do or don’t offer – both provide invaluable insights that you can use to shape your own approach.

Which services or products have your competitors removed from or added to their portfolio? Which services seem to be the most popular in the case studies or client testimonials they share, or on their online reviews? What are your competitors winning market awards for?

The answers to these questions can tell you a great deal about the market you’re operating in and what your target customers are looking to spend their money on. Use this information to structure your unique selling points and enhance your competitive advantage.

 

You want to reach new business objectives

If you have specific goals or targets you want your freelancing career to reach, then adding to your services might be the way to unlock new milestones.

Monitor your current performance and use this data to identify where you need to level up, and how you’re going to go about it.

If you’ve got a financial objective that you’re working towards, for example, offering a new paid service to clients could be the perfect way for you to generate more income and reach this goal.

Ultimately, the decision to offer a wider range of services should be based on a thorough analysis of your skills, market, goals, and lifestyle.

It’s important to strike a balance between specialisation and diversification to align with how you want to shape your personal and professional future.
 
Find more of the latest news and guidance for freelancers in our info hub.

Where’s The Best Place to be a Freelancer?

According to data collected by The Association of Independent Professionals and the Self-Employed (IPSE), there are now almost 2 million freelancers in the UK alone.

In fact, the Self-Employed Landscape Report revealed that freelancers make up nearly half (46%) of the country’s overall solo self-employed population.

The same research found that:

  • A significant proportion of freelancers live in London (24%) and the Southeast (22%)
  • Northern Ireland and Wales experienced the most notable decline in freelancers last year
  • London, Scotland and the Northwest saw the largest increase in freelancer numbers during the same time period
  • The West Midlands now comprises 7% of the UK’s freelance population whilst the Southwest represents 10%.

So, that’s what the UK freelance landscape is looking like right now – but where is the best place to be a freelancer? Let’s explore.
 

The world is your workplace

One of the most exciting things about building a freelance career is the freedom it affords you in terms of where you can work. You won’t be required to attend the same office in the same place each week, like you normally would if you were employed.

Important things to consider when plotting out your freelance life on a map include:

  • Cost of living and travelling in your chosen area(s)
  • Tax implications in those specific places
  • Your industry/field of work and the demand for what you offer there
  • Time zones – will these impact your ability to maintain client relationships?
  • Impact on your personal life and relationships

Of course, if you do fancy living the ‘digital nomad’ life and exploring the world while you work, you’ll also need to think about visas. Popular destinations that offer freelance visas are:

  • Germany
  • Belgium
  • Portugal
  • Spain
  • Cyprus
  • Brazil

All these locations welcome freelance workers, offering specific visas with time-based parameters or income-related requirements.

With the internet and modern technology, it’s possible to run a successful freelance business from almost anywhere in the world – it’s all about finding the place(s) that support your goals.
 

Freelancing online

Working remotely means you can connect with clients all over the world regardless of your own location – all thanks to the internet removing many geographical limitations.

So, if you’re a UK-based freelancer hoping for international work without needing to travel regularly or stray too far from home, the online world might prove to be your best bet.
 

Remote work

As a freelancer working remotely, the best place for you to be is wherever you feel most productive or wherever suits your schedule. This might be from a home office or a local cafe, the airport, or some far-flung exotic country.

That’s the beauty of remote self-employment and being your own boss – you get to choose where and when you work. You can even claim tax relief on your allowable home office running costs and travel expenses.

When it comes to finding work and reaching clients in the online world, freelance websites and social media platforms are going to be your best friends.
 

Freelance websites

There are lots of freelance websites and platforms which are designed to match gig workers with clients. On these types of websites, you will find digital ads calling for freelancers to fulfil jobs, which could be anything from a 30-second video voice-over to a three-month contract for a graphic designer.

These online spaces provide amazing opportunities to reach clients all around the world and the chance to work on projects you wouldn’t be able to access locally. Some popular freelance websites to check out are:

  • Fiverr: Easy to use with no joining or subscription fees. Advertise your service and wait for somebody to request a ‘gig’. You get 80% of the fee and Fiverr gets 20%.
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  • Upwork: Sign up, create a profile and then actively bid on jobs posted by clients. Upwork is free to join and as of May 2023, the platform takes a flat 10% fee of what you earn.
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  • PeoplePerHour: Clients can post jobs for freelancers to bid for, or freelancers can pitch packages for clients to consider. You apply for an account and once accepted, you get a set number of bids and quotes per month. You can buy credits to increase this allowance.
  •  

  • Freelancer.com: On this platform, clients list projects that freelancers bid for. The client then selects a freelancer to ‘award’ the job to. Freelancer.com has a selection of subscription bands that give you access to a range of bids and rewards. The platform takes 10% or $5 of the winning bid for fixed-price projects, and 10% for hourly charges, whichever is highest.

However, it is also worth looking in less densely populated online spaces to boost your chances of standing out. Some other great examples of freelance websites where competition might be a little less intensive include Flexjobs, Bark, Toptal, and Guru (which is specifically for voice over gigs).

Their global nature means competition for jobs can be pretty intense on these freelancing platforms, often leading to lower fees and tighter deadlines. Be aware, and ensure you aren’t overcommitting or underpricing your services when negotiating.
 

Social media

When running a freelance business online, using social media to build a client base can be an invaluable tool.

Social media might not be relevant for some freelance services, but it can have benefits for those that it suits. Professional channels like LinkedIn can be particularly fruitful when it comes to connecting with paying clients who need your services.

Here are some top tips to make your social media accounts work harder for you:

  • Pick your platforms wisely: Only use the social media channels that are relevant to your industry. For instance, a freelance finance consultant might have more difficulty finding leads on TikTok or Snapchat, so a different platform could be more efficient.
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  • Search strategically: Use the search feature on social media platforms to find posts and conversations related to freelance opportunities. Target phrases like ‘hiring freelance [insert specialism]’ or ‘freelance job’ and set up alerts for these keywords too.
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  • Make a good digital impression: Ensure your chosen social media profiles are complete, professional-looking and free of any grammatical errors or typos.
  •  

  • Be active: Share regular content that is original, engaging and shareable to expand your reach and get your name out there. Posting examples of your work allows your online audience to get a taste of what you have to offer.
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  • Interact in the right places: Join and follow freelance job boards and groups on platforms like Facebook and LinkedIn. Clients will often post on job boards and social media groups so it’s a good opportunity to snap them up.

 

Consider your clients’ needs

Another important thing to remember when working as a freelancer is that some clients might require you to work from their base or office from time to time. This could be for ad hoc meetings or on a more structured, regular basis if you’re working under a contract.

Make sure you clearly establish if this is going to be the case from the very beginning so you can manage expectations about how much you can realistically commit to working on-site.
 
Find more expert advice and resources in our freelancer information hub.

Can I Freelance Whilst I Study for my Degree?

Whether it’s to pursue a passion, expand a skillset or support themselves financially through their studies, some students turn to freelancing.

If you’re a UK resident attending a UK university, part-time freelancing is accepted as a great way to earn extra money and gain experience in a particular area.

But freelancing is not permitted if you’re an international student attending a UK university on a student visa. This is because of restrictions about the number of hours and type of work you’re allowed to do on this type of visa.

 

Benefits of freelancing while studying for a degree

The obvious advantage of freelancing while studying for a degree is that you can make some extra money to supplement your student loan. The benefits of running a side hustle while studying go way beyond making some extra cash though.

 

Flexible earning

Not only is freelancing a great way to open an additional income stream, it’s also an incredibly flexible way to earn money.

Many students take up part-time work in the retail or hospitality industries to earn extra cash, but part-time self-employment is far more adaptable than working for an employer.

Working for yourself means you can scale your workload up or down depending on how busy you are with your studies, and ensure your university deadlines and freelance deadlines never clash. Contracted employment hours and shifts can be far more rigid.

 

Practical experience

While working in retail or hospitality is a proactive way to support yourself financially as a student, freelancing in your chosen industry is a great way to get ahead professionally while earning at the same time.

Many industries evolve rapidly so if you’ve been freelancing during your degree course, you’ll be able to hit the ground running post-graduation with practical skills and actionable knowledge of the sector.

It will also give you a competitive advantage in the professional market.

If you want to start applying for jobs, your freelance experience will boost your employability as you’ll already have a portfolio of freelance work to support your applications.

If you want to continue freelancing and turn your side hustle into a full-time business, you will have solid self-employment foundations to build on.

Plus, what you learn through your freelancing can also have mutual benefits for your academic work, hopefully boosting your grades.

 

Building contacts

While you’re out gaining experience in the professional world alongside your studies, you also get the opportunity to meet people in your industry and make connections.

Just like skills and a portfolio, this will support your employability once you start looking for a job post-graduation. Or, if you plan to freelance full-time or start your own business after university, these connections can form the start of your client base.

 

Establishing strong work ethics

Part-time freelancing while studying is a great way to get a feel for what the working world is like without having to dive right in at the deep end.

Freelancing exposes you to things like client communications, time management, and negotiating costs – all of which are incredibly useful soft skills for a graduate.

Balancing a side hustle with your academic studies also teaches you valuable lessons about discipline, organisation, and striking a healthy work-life balance.

 

Things to consider as a side-hustling student

Before kick-starting your freelance side hustle whilst you study, there are some important things for you to think about in order to manage expectations and ensure you’re not spreading yourself too thinly.

 

Impact on your studies

First and foremost, it’s vital to make sure that your freelance work doesn’t get in the way of your academic studies. Only commit to a realistic number of hours or projects and leave adequate time and head space for your degree.

The beauty of freelancing is that you can adapt your workload in between semesters. So, when your university work is more intensive, you can focus less on side hustling. In your academic breaks, you can ramp up your freelance work if you want to.

 

Uncertainty around earnings

Employment might be rigid and inflexible in terms of time, but it is pretty stable when it comes to weekly or monthly pay. Freelance work, on the other hand, is less reliable as you will be counting on clients to pay their invoices within the agreed terms.

Clients sometimes miss payment deadlines and it’s up to you to chase them to settle their bills. This can be stressful and eat into your valuable time.

Only work with clients you know are going to pay their invoices on time and not add to your to-do list (or stress levels).

 

Finding freelance work

Completing work is one thing but sourcing gigs and maintaining client relationships takes time and effort. Even sending emails back and forth to sign off prices, discuss amends or arrange meetings is time that pulls you away from your studies.

Applying for freelance jobs and preparing your portfolio to present to potential clients can also be super time intensive.

Make sure to factor all of this in before agreeing to any work. It’s important to be open and honest with your freelance clients too, so that they’re aware of your situation and that sometimes, your studies will have to come first.

 

Do students have to pay tax on freelance work?

Yes, all of the same tax rules apply to students who earn money through self-employment alongside their academic studies.

This means you need to pay personal income tax on any taxable earnings you make through your freelance side hustle.

You can earn up to £1,000 from self-employment in a tax year before you need to register with HMRC and report your income. After that, you may need to sign-up for Self Assessment so you can submit a tax return each year and pay what you owe.

The Personal Allowance means you don’t have to pay income tax on the portion of your earnings that fall below the current £12,570 threshold.

Your student loan and things like bursaries, grants and scholarships are normally tax-free and therefore don’t typically contribute to your Personal Allowance.

If you make money from selling goods and services overseas, you might also have to pay taxes to other countries as well.

Dealing with your accounts takes time and energy too, so just make sure you’re realistic about what you can take on alongside your degree.

 
Find even more advice and guidance for freelancers in our handy info hub!

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